Software
Mechanics publishes a reqularly updated list of Frequently Asked Questions
(FAQ) about WinLINE. Perhaps your problem or question has already been
answered there.
If you believe your problem
may be a new one that can be isolated to WinLINE, why not report it
to Software Mechanics right now? If you are the first person to report
an original bug in a Software Mechanics product, you will receive a
genuine Australian returning boomerang.
In some instances Software
Mechanics may request further information e.g. data files or configuration
information, or may request to be put in contact with an end user for
further testing. If you have sample output which shows the problem you
can fax it to Software Mechanics using the FreeFax information included
in your WinLINE User's Guide.
Software Mechanics will
direct responses, requests for further information and in some cases
issue status reports to the originator using the contact information
provided with your report.